|
Financial Highlights
| Claims processed |
7,902,286 |
| Claims incurred |
$837,627,000 |
| |
|
Claims processing times* |
| |
-
Percent processed in 14 calendar days
|
95.4% |
-
Percent processed in 30 calendar days
|
99.0% |
| |
| Total customer inquiries |
4,280,175 |
| |
-
Answered in two calendar days
|
96.9% |
-
Answered in seven calendar days
|
98% |
-
Answered in 21 calendar days
|
98.7% |
* Includes BlueCard® claims.
| Claims processed (Parts A and B) |
55,259,570 |
| Benefits paid (Parts A and B) |
$6,441,317,358 |
| Membership as of 12/31/2006 |
| Classification |
Total
Members |
|
Percent of
Business |
| Individual |
93,001 |
|
22.5% |
| Group |
131,571 |
|
31.8% |
| Medicare supplement (Medi-Pak®) |
106,133 |
|
25.7% |
| Federal Employees Health Benefit Plan |
55,561 |
|
13.5% |
| Vision Only |
4,153 |
|
1.0% |
| Dental Only |
14,656 |
|
3.5% |
| other |
8,405 |
|
2.0% |
| Total Arkansas Blue Cross members |
413,480 |
|
100.0% |
| Enrollment by Product Type |
|
|
|
| Preferred Provider Organization (PPO) |
276,339 |
|
66.8% |
| Indemnity only |
137,141 |
|
33.2% |
| Total Arkansas Blue Cross members |
413,480 |
|
100.0% |
|