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Diabetes Health Education Program
Added Benefit for Members Who Have Diabetes
If you have diabetes, managing the disease will be a significant part of your daily
routine until there is a cure. This process involves you, those close to you, your
physician and other caregivers.
Arkansas Blue Cross and Blue Shield, Health Advantage and those BlueAdvantage Administrators
of Arkansas employers who purchase the program offer enrolled members a free community-based
Diabetes Education Program to furnish information about managing this disease. This
information should help you:
- Prevent complications common with diabetes;
- Quickly and effectively resolve acute episodes of illness associated with your diabetes.
Program Benefits
- Registered nurse case managers who can assist with your health plan benefits;
- Information and education from community and national resources, which follow the
guidelines set forth by the American Diabetes Association;
- Information to the physician who is developing a plan of care for your diabetes.
Program Highlights
- Voluntary Health Survey: A comprehensive telephonic questionnaire to help
determine your current health status and identify your health education needs. After
you complete the survey, a personalized report will be mailed to you.
- Member Contact: Local one-on-one contact with a registered nurse case manager
to assist in directing you to local and national resources. Our case managers can
assist you with your health-plan benefits.
- Physician Collaboration: Working with you and your physician to provide diabetes
information using the American Diabetes Association Standards of Care and your physician's
care plan.
- Health-Care Resource List: Comprehensive
list to help members locate community resources and educational classes for
access to diabetes care and education.
- Certified Diabetes Education Programs: Connecting you with health programs
offered in your community.
- Diabetes Control Network (DCN): The network provides information to educate,
motivate and support members with diabetes. It offers a series of bilingual diabetes
newsletters and selected health brochures based on the American Diabetes Association
Standards of Care for diabetes. When you enroll in the Diabetes Health Education
Program, you will automatically be enrolled in the DCN. You also may enroll in the
DCN by calling 1-800-326-5554.
- Satisfaction Surveys: For you to complete to keep us informed on how the
program is working for you.
Physician Support
The physician remains your caregiver and makes all medical decisions. The Diabetes
Education Program provides only health education assistance to the physician in
managing a member's disease through education and benefits management and facilitates
access to local and national resources.
Health/Cost Advantages
If you are dealing with the effects of diabetes, you know firsthand what the cost
is to your health and quality of life. The financial costs are another issue. Better
health leads to a better quality of life and lower costs to you. Please check your
member benefits document for coverage of services.
How To Enroll
Call a registered nurse case manager at
your nearest regional office to enroll in the Diabetes Education Program today or
download the Patient Enrollment Form (101 KB PDF) and send it to your regional office. The program is completely voluntary,
and you may choose to leave the program at any time.
NOTE: The Diabetes Health Education Program is for educational purposes only.
We do not offer medical advice or medical services. You should always consult your
treating physician for any medical advice or services you may need. You, as a member,
are responsible for selecting providers, services or products. All suggested health
services may not be covered under your health plan. Please check your member benefits
for coverage of services. Information furnished by you is kept strictly confidential
and only used to provide us with the information necessary for your participation
in the Diabetes Health Education Program.
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